1 reviews | Active since Apr 2026
POOR SERVICE AND DAMAGED GOODS
I purchased a laptop from Revibe on 1 March 2026, and although it was supposed to arrive earlier, it was only delivered on 17 March—13 days late. From the start, the device had serious issues: the battery drained quickly, the charger was damaged, and the charging port was faulty. I returned it the following day, hoping the company would resolve the problems.
On 17 April 2026, the laptop was delivered again, but the battery and charging issues persisted. I returned it once more, asking them to properly address the faults. Then, on 12 May 2026, the laptop was delivered for the third time, and disappointingly, the battery problem remained unchanged.
At this point, I have lost confidence that Revibe can fix the device. I cannot afford to wait another month for repairs, as I need a reliable laptop for work. My experience shows that once they have your money, product quality and customer satisfaction are not their priority. Their service has been poor, and I would not recommend anyone purchase from them.
Hi, we understand how frustrating it can be when something doesn’t go as expected. Our team has investigated the concerns raised and has already been in contact with you to provide the necessary assistance and resolution. We appreciate your feedback and are glad we had the opportunity to address the matter with you directly.
Hi, we understand how frustrating it can be when something doesn’t go as expected. Our team has investigated the concerns raised and has already been in contact with you to provide the necessary assistance and resolution. We appreciate your feedback and are glad we had the opportunity to address the matter with you directly.