Master *****sters

I bought a Samsung S22 Ultra, when I got the phone S Pen was malfunctioning and there was a rattling sound from the camera position. I then contacted them for assistance they asked for video's to prove what the problem is. I sent the proof for S Pen and explain the sound from the camera, they advise that the phone must be returned for investigation.

only after they get the phone they advise that the rattling sound is normal ad to fix the S Pen is R200, total cost is R3350 due to shipping cost. if i don't pay that amount in 24hours they will destroy the phone. at least they could have done troubleshoot the sound that came from the camera as they call themself Quality expects when it comes to phones.

I bought the phone through Just Pay Now, was not even aware that it is not a company from SA. So please be care full when dealing with this company.