SB
Susan B
1 reviews | Active since Oct 2023
01 May 2025, 14:52
Ghost voices
Revibe has a telephone number, answered by a ghost with an American accent, telling you to choose between numbers 1 to 4. Then the music starts. And that is when, after 10 minutes you give up. Tried 4 times with same results. I think that deserves a 1 star review
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Revibe's replyOfficial
02 May 2025, 08:41Dear Susan,
We’re very sorry to hear about your experience trying to reach us. This is not the experience we want for our customers, and we completely understand how frustrating it must have been.
Your feedback is important and has been shared with our support team so we can look into the issue with our phone system.
A team member will be reaching out to you shortly to offer assistance directly. We appreciate you bringing this to our attention and giving us the chance to make things right
We’re very sorry to hear about your experience trying to reach us. This is not the experience we want for our customers, and we completely understand how frustrating it must have been.
Your feedback is important and has been shared with our support team so we can look into the issue with our phone system.
A team member will be reaching out to you shortly to offer assistance directly. We appreciate you bringing this to our attention and giving us the chance to make things right
Best regards,
Revibe's reply02 May 2025, 08:41
Official
Dear Susan,
We’re very sorry to hear about your experience trying to reach us. This is not the experience we want for our customers, and we completely understand how frustrating it must have been.
Your feedback is important and has been shared with our support team so we can look into the issue with our phone system.
A team member will be reaching out to you shortly to offer assistance directly. We appreciate you bringing this to our attention and giving us the chance to make things right
We’re very sorry to hear about your experience trying to reach us. This is not the experience we want for our customers, and we completely understand how frustrating it must have been.
Your feedback is important and has been shared with our support team so we can look into the issue with our phone system.
A team member will be reaching out to you shortly to offer assistance directly. We appreciate you bringing this to our attention and giving us the chance to make things right
Best regards,