tN
thandi N
1 reviews | Active since Oct 2013
18 May 2025, 19:04
False Advertising
Revibe is a blame shifting, dishonest company. I bought a white laptop (Acer) it was R2500 and i have received a black one. I told them this is not what i have ordered. They list t&c's 1. Deduction of 20% of the item value 2. R1000 extra for returning the item 3. R926. 09 because i live in remote area They avoid issuing a refund. And i still want my money back i will escalate this matter further. Dont do business with revibe they **** people. Based on my experience their promise means nothing once they have your money.
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Replies (2)
Revibe's replyOfficial
19 May 2025, 10:27Dear Thandi,
We’re truly sorry to hear about your experience and completely understand how frustrating and disappointing this must have been for you, especially after receiving a product that doesn’t match what you ordered. This is certainly not the experience we want for our customers.
Please rest assured that we are taking your case seriously. We’ve noted the issues you've raised, and we will be reaching out to you very soon to address this properly and work toward a resolution.
Your satisfaction is important to us, and we are committed to making things right.Kind regards,
We’re truly sorry to hear about your experience and completely understand how frustrating and disappointing this must have been for you, especially after receiving a product that doesn’t match what you ordered. This is certainly not the experience we want for our customers.
Please rest assured that we are taking your case seriously. We’ve noted the issues you've raised, and we will be reaching out to you very soon to address this properly and work toward a resolution.
Your satisfaction is important to us, and we are committed to making things right.Kind regards,
Revibe's reply19 May 2025, 10:27
Official
Dear Thandi,
We’re truly sorry to hear about your experience and completely understand how frustrating and disappointing this must have been for you, especially after receiving a product that doesn’t match what you ordered. This is certainly not the experience we want for our customers.
Please rest assured that we are taking your case seriously. We’ve noted the issues you've raised, and we will be reaching out to you very soon to address this properly and work toward a resolution.
Your satisfaction is important to us, and we are committed to making things right.Kind regards,
We’re truly sorry to hear about your experience and completely understand how frustrating and disappointing this must have been for you, especially after receiving a product that doesn’t match what you ordered. This is certainly not the experience we want for our customers.
Please rest assured that we are taking your case seriously. We’ve noted the issues you've raised, and we will be reaching out to you very soon to address this properly and work toward a resolution.
Your satisfaction is important to us, and we are committed to making things right.Kind regards,
tN
thandi N's updateReviewer Update
29 Jun 2025, 04:36Poor quality of service provided by Shima Kanno it falls below acceptable levels, failing to meet my expectations. I have provided Revibe with my new address as per their instruction so that i wont pay R926.00 because i dont have it. All i'm waiting for now is the Courier to came collect the laptop and my full Refund nothing else.
tN
thandi N's update29 Jun 2025, 04:36
Reviewer Update
Poor quality of service provided by Shima Kanno it falls below acceptable levels, failing to meet my expectations. I have provided Revibe with my new address as per their instruction so that i wont pay R926.00 because i dont have it. All i'm waiting for now is the Courier to came collect the laptop and my full Refund nothing else.