Be careful when buying from Revibe.me

📢 PLEASE BE CAREFUL WHEN BUYING FROM THIS SELLER Here’s my personal experience with a MacBook Pro I purchased – I hope it helps others make an informed decision. ________________________________________ 🗓️ Timeline of Events: 📦 Day 1 –18 June 13:30 I received the MacBook Pro 2019 that I ordered. The laptop appeared to be in excellent physical condition, as described, and I was initially very impressed with the seller’s service. 🔋 Later that same day: After setting up the device and running it through a few charge cycles, I noticed a serious issue: the battery would charge to 100%, drop to 80%, and then the laptop would switch off. Each time I powered it back on, the date and time had reset – indicating a battery that clearly doesn’t hold a charge. 🔌 I even purchased an original Apple charger to rule out any power adapter issues, but the problem persisted. This showed that the issue was with the laptop’s internal battery or power system. 📩 I contacted the seller immediately to raise the issue and request a resolution. I made it clear that I was happy with the condition of the laptop overall and only wanted the battery repaired. 🔁 Since then: The communication has unfortunately turned into a back-and-forth with no clear resolution. The seller now appears unwilling to take proper accountability or assist me, despite the fault appearing on day one of receiving the product.

❗ My Conclusion: I tried to be reasonable and cooperative. I didn’t ask for a refund upfront – I simply wanted a repair. But the handling of this issue has been incredibly disappointing. 💬 Advice to Others: Be very cautious before buying from this company. A product listed in "excellent condition" should not have a battery failure on day one, and customer service should not make resolution so difficult.