DJ
Danie J

1 reviews | Active since Nov 2023

20 May 2026, 09:47

Be careful about Rebive. I had the Worst experience and I was asked to remove my review.

My review was removed because I refused to take R500 from Revibe to remove my review.

I purchased A dell laptop about a month ago and it came with defective battery that could not charge and remains at 0% all the time. Whenever I restart the PC diagnostic message will pop up stating that Dell will not charge the battery as it is not recognised not accepted in dell devices for safety. I then wrote my review on Hello Peter and I was later contacted by Revibe to remove my Review and they offered me R500. I politely declined it stating that my review is a true reflection of my experience. Today my review was removed stating I did not follow Hello Peter guidelines while writing the review. I rewrote my review today and I will still not recommend Revibe to anyone.

0
Replies (1)
Revibe
Revibe's reply21 May 2026, 16:52
Official
Hello  Danie,

We would like to clarify that this is not an accurate reflection of what happened.

Our team contacted you to offer compensation for the inconvenience caused by your experience, and you accepted the offer. We also sent the compensation code to you by email successfully. At no point was this compensation tied to removing or changing your review.

We kindly ask that the situation be represented correctly, as the current statements are misleading and defamatory toward our company. Please note that we have the call recording available which confirms the full conversation and supports the facts of the matter.

We remain committed to assisting our customers fairly and professionally.

Please don’t hesitate to reach out if you need any further assistance—we’re here to support you.

Best regards,
Revibe | Customer Experience Team