Bad experience

Buying a phone in revibe is a night mare,I bought a phone from the first of June 2026 and I am still waiting for DHL to release and they want a permit and they seating there without helping me and its not my fault that they didnt ask for permission to Import good since it is them who exported the good from Dubai,this is frustrating and once my 14days of grace period is done I will have to pay for the storage and they doing nothing about i