!00% ****

I feel completely ****med. 😡 Got my phone in January. Within days, it had a dead pixel and the S-Pen didn’t work — I sent video proof. Support said a courier would collect it… but no one ever contacted me. No replies, claim expired, and I was left with a faulty phone. Weeks later, the battery tanked, it overheated in normal conditions, the screen dimmed randomly, and the network kept cutting out — multiple SIM cards worked in other phones. Then it died completely. Won’t turn on or charge. I have video showing it gets power but won’t charge, while the same charger works on another phone instantly. I’ve had account issues, claim issues, ZERO proper support. I do not want a replacement — I want a full refund. This has been a nightmare.