1 reviews | Active since Aug 2015
IMPOSSIBLE TO CANCEL CONTRACT
THIS SERVICE PROVIDER TO THE EDGARS AND JET GROUP SENDS AN SMS SELLING AIR TIME THEN SUDDENLY PUTS YOU ON A CONTRACT. WHEN TRYING TO CANCEL THIS THEY MAKE IT IMPOSSIBLE AND KEEP YOU ON THE LINE CLAIMING THEY HAVE 48 WORKING HOURS TO PROCESS YOUR REQUEST TO CANCEL TO THE CANCELLATIONS DEPARTMENT, THEN THE CANCELLATIONS DEPARTMENT CLAIMS THEY HAVE 48 WORKING HOURS TO CONTACT YOU. THIS COMPANY DOES NOT CARE ABOUT THE INCONVENIENCE THEY HAVE CAUSED BY LOCKING YOU INTO THIS AND THEY DO NOT CALL YOU BACK AND THE CONTRACT HAS STILL NOT BEEN CANCELLED. THIS ISSUE IS OUTSTANDING SINCE 30/07/2015 AND MORE PATHETIC IS THIS COMPANY DOES NOT WORK AFTER HOURS OR WEEKENDS AND ALL CALLS YOU MAKE TO THEM ARE AT YOUR COSTS.<br> I HAVE CALLED THIS COMPANY ON ALL THE FOLLOWING NUMBERS AND THEY DO NOT ANSWER THE OFFICE LINE OR E-MAILS JHB ***, ***, DIRECT NUMER TO DELISIWA (DELI)<br> AND SANREEKA NAAIDO DOES NOT REPLY TO THE MAIL SENT. PAULINE *** NOT ONE PERSON FROM THIS COMPANY HAS THE COMMON DECENCY OR COURTESY TO RESOVE THIS ISSUE. TOTALLY DISGUSED AND CANNOT BELIEVE EDGARS OR VODACOM CAN BE ASSOCIATED WITH SUCH A PATHETIC COMPANY
