False Contract

Since August 2018 I'm trying to reserve the R425 debited from my Edgars account by Retail Mobile Credit Specialist. I was told I agreed to the contract and I denied, Last week the recording was sent to Mall of Africa Edgars. I went and listen to the recording and the first thing the guy says on the call is that I was selected for the reward. what is the meaning of reward, do we pay for reward or maybe my English is too poor. then he continues and ask for my date of birth, and then that was it. there is no recording where he explains that, I'm taking up the data and airtime contract. there is no recording that he explains how much will be deducted on my account. according to NCR, you are supposed to determine if I afford the instalment before you bind me to any contract. I'm suppose to confirm to you that I will be able to pay the monthly instalments, none of the above has taken place. now they saying, they declining my refund application. my next request is to get the dates when the data and airtime was sent to my number, so I can go get the statement from Vodacom on the same dates. Vodacom should be able to tell whether I received the data and airtime or not. because I'm 100% sure I've never received any data or airtime from RMCS. I'm currently waiting for the dates from RMCS so I can get my Vodacom statement to compare. I will then open the ******** case against RMCS for *****ing from my account without my permission. My case reference number:***