kH
kerry H

1 reviews | Active since Apr 2023

06 Jun 2023, 11:00

Worst Sleep of your life - don't waste your money on these beds

If I could give this brand a negative 5 star rating I would. We have had to replace our Restonic beds THREE times in the last 4 years. The newest bed did not even last 2 months (with two people well under the recommended weight). The customer service is shocking, there is zero accountability and the beds are horrific to sleep on. I have been engaged in terrible quality and service, staff that does not care and failing beds for four years now, trying to get a decent replacement bed, now we are having to fight for a refund. Good luck getting a refund from these guys if you didn't buy from them directly (i.e a Dial a Bed). Hands down the worst quality for money - the brand new beds literally dont even last 2 months. We had to return the one delivered in April, a mere 8 weeks later because of how badly it has sagged and collapsed. We are now resorting to legal measures in an attempt to resolve this. Avoid this brand at all costs.

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Replies (1)
Restonic
Restonic's reply06 Jun 2023, 11:22
Official
Hi Kerry,

Thank you for raising your service enquiry with us.
 
We apologize for the inconvenience this has caused.
 
An email will be sent to you shortly so that your complaint can be investigated.
 
Have a great day.
 
Kind Regards,
Team Restonic