LQ
Lelethu Q
1 reviews | Active since Jul 2016
25 Aug 2024, 00:51
Unsatisfactory
A year ago I bought a restonic bed (health rest) from OK furnitures, all I can say is I am very disappointed on the quality of the bed, the bed is uncomfortable, I always woke up with pain on my ribs and backache ever since I bought it. I have the same brand at home which I bought years yrs ago and it's was cheaper than the one in question but the one I have at home is way better than this one.
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Replies (2)0
Replies (2)
Restonic's replyOfficial
26 Aug 2024, 09:41Hi Lelethu
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic
Restonic's reply26 Aug 2024, 09:41
Official
Hi Lelethu
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic
LQ
Lelethu Q's updateReviewer Update
10 Sept 2024, 01:07I'm still awaiting feedback for the email I sent on the 3 September 2024. The health rest mattress is as hard as rock it is causing me body pains unfortunately I can not accept the very mattress that I am complaining about, my complaint was about the discomfort of the mattress and how it is affecting my health. The "health rest" mattress there is nothing health about. I am really disappointed with restonic, 2018 on the black Friday I bought a restonic bed for R3500 at OK Mthatha, that bed is is more comfortable more than the 1 I paid R5699 for, again in 2021 I bought a bed for R3500 at OK Adderly, all two beds I purchased prior to the Health rest are nothing compared to the one in question. Now I am being ignored, I went to the shop to do a comparison between the current mattress and the one I'm suppose to exchange with and honestly even the one instore it is hard as the one I complained about, I made enquirie regarding an upgrade I am not getting any response since 03/09/2024.
LQ
Lelethu Q's update10 Sept 2024, 01:07
Reviewer Update
I'm still awaiting feedback for the email I sent on the 3 September 2024. The health rest mattress is as hard as rock it is causing me body pains unfortunately I can not accept the very mattress that I am complaining about, my complaint was about the discomfort of the mattress and how it is affecting my health. The "health rest" mattress there is nothing health about. I am really disappointed with restonic, 2018 on the black Friday I bought a restonic bed for R3500 at OK Mthatha, that bed is is more comfortable more than the 1 I paid R5699 for, again in 2021 I bought a bed for R3500 at OK Adderly, all two beds I purchased prior to the Health rest are nothing compared to the one in question. Now I am being ignored, I went to the shop to do a comparison between the current mattress and the one I'm suppose to exchange with and honestly even the one instore it is hard as the one I complained about, I made enquirie regarding an upgrade I am not getting any response since 03/09/2024.