terrible service

<p>problem with a restonice bed purchased . about 3 years ago we purchased a restonic bed and base , shortly after the whole mattress started sagging so we contacted the shop where we purchased and they replaced it right away as it was apparently confirmed faulty . about 1 and half year later the mattress started sagging again and i was told i could contact restonic directly as it was the second time . i have been trying to phone restonic for long time i have sent a mail to info@restonic aswell with no responce , and no phone lines seems to get answered . this is terrible after sales and product service support .</p>