VV
Veronica V
1 reviews | Active since Sept 2020
01 Apr 2025, 07:55
Sagging IDreams...
I bought my IDream Mattress in 2018. Shortly after purchase it started sagging quite substantially, but not in the middle of the bed. I have mailed so many times but do not meet the "sagging" criteria. My mattress is now completely collapsed on the sides and still no assistance. I have mailed and been promised that the supplier will contact me but to date there is still no response. The mattress is lovely and super plush, BUT it is not great quality despite the price.
Helpful (0)
Replies (1)0
Replies (1)
Restonic's replyOfficial
02 May 2025, 10:00Hi Veronica
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic
Best regards,
Restonic's reply02 May 2025, 10:00
Official
Hi Veronica
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic
Best regards,