Rude Restonic

Today Restonic through a lady called Daisy's Davie showed me a big fat middle finger as their customer. I bought a restonic bed via OK furniture which cost me 8k. This is almost 2 years ago from today. Last year June yhe bed started losing shape, I immediately went to OK to notify them of this. They logged a complaint on my behalf and told me restonic said they'd be in touch and they will send someone to evaluate the bed.

This went on for months with promises yhat they are coming. Then around November the bed started sinking in the inside qith raised edges. I Intensified my quilt and Restonic started asking me to take pictures for them to see the including asking me to place a broom across the bed yhe use a ruler to show how sunken it was. As embarrassing as that was, I did it. Today I got a response that they would not change or fix my bed because it has fluff and that their investigation reveals that there is no factory fault. I called them and I was told by yhe lady mentioned above to essential **** off because they will not do an for me. I have photos, the emails sent to the them by store. I just want my bed which they guaranteed it was quality.