RUDE AND ******* QUALITY

HI PIETER FIRSTLY THEY DONT EVEN DESERVE ONE STAR

I BOUGHT A BED SOME SLEEP MASTE RESTONIC BED IN 2018 AND WORKED ALWAYS WITH A MAN CALLED STEVEN BEST PERSON EVER.

SINCE 2018 I HAVE CHANGED THE BED IN THE SAME YEAR DUE TO POOR QUALITY, THEN IN 2019 AGAIN THEY HAD TO REPLACE THE MATTRESS IN 2020 AFERT LOCK DOWN THE BASE BROKE SO A HAD TO GET A NEW BED I PAID IN R1100 DUE TO IT BEING WARRINTY.

NOW THE BED IS FAULTY AGAIN MATTRESS IS DENTED WIRES STICKING US IN THE BACK SO I ASKED AGAIN FOR ANOTHER BED WE EXPLAINED THE WHOLE THING TO SLEEP MASTER AS THATS WHO WE BOUGHT THE BED FROM AND EVERY TIME THERE WAS AN EXCHANGE OR PROBLEM YOU SPOKE TO STEVEN FROM SLEEP MASTER HE WOULD SPEAK TO RESTONIC PROBLEM SLOVED.

NOW RESTONIC CALLS MY HUDBAND DURING WORK HOURS HIS IS A DRIVER ON THE ROAD ALL DAY A RUDE LADY NO OTHER WORD FOR HER BUT PATHETIC MANNERS, HER NAME WAS SIMONE! TELLS MY HUSBAND HE MUST EXPLAIN THE PROBLEM, MY HUSBAND REPLIES I ALREADY TOLD THE LADY AT SLEEP MASTER WHERE I BOUGHT THE BED IM AT WORK CANT THEY NOT EXPLAIN TO YOU WHAT I TOLD THEM

HER REPLY WAS IN THAT CASE YOUR CLAIM WILL BE PUT ON HOLD I WILL MAKE SURE OF IT HE THEN LOST HIS TEMPER AND TOLD HER HE WILL CALL HEAD OFFICE HER REPLY WAS I AM HEAD OFFICE YOU CAN DO NOTHING TO ME. MY HUSBAND ASKED FOR HER NAME ARROGANTLY SHE REP**** SIMONE.

TODAY WE GET A BILL TO PAY OF OVER R3000 TO PAY FOR WARRINTY FOR A REPLACEMENT BED NOW MY HUSBAND IS UPSET BECAUSE ITS ALMOST THE PRICE OF A NEW BED BUT NO ONE CAN EXPLAIN WHY AND HE TRULY BELIVES THAT THE WOMAN SIMONE IS OVER CHARGING US AS SHE DID NOT GET HER WAY TO PUT THE BED ON HOLD . MY CONCERN IS JUST NOW I AM GETTING THE SAME **** THEY GIVE ME A BED WORTH R100 BUT I MUST PAY R3000 AND IN 6 MONTHS I MUST CALL AGAIN FOR WARRINTY

IM NOT HAPPY AND I WANT TO REALLY MAKE BIG NOISE I AM WILLING TO GO TO ANY SOCIAL MEDIA THAT WILLING TO HEAR MY DISSATISFACTION WITH RESTONIC AND SLEEP MASTER