ROTTEN RESTONIC BED

I logged a complain against Beares about 3 beds we bought in October 2025 of which one is a Restonic (doubles bed). The bed is making noises once you turn or press on it. We believe these noises are caused by the SPRINGS and the BASE of the bed.

When reporting this to Beares, they in turn escalated the matter to the Supplier(Restonic). Restonic, instead of coming out and doing a full on assessment or taking the beds, which Beares FAILED to do, asks us via WhatsApp, countless times to send them pictures and videos of the Bed so they can see and hear what we are talking about. After doing so, the agent handling the query, Stacia Mukasi, sends us a letter with heading: " RESTONIC NO EXCHANGE", sharing their outcome based on pictures send, telling us that there is nothing wrong with the bed. they are basically refusing to give our money back.

This was a CASH PURCHASE !!!

This bed is not even 6 months old and it's already rotten. I will Never Buy Restonic Again!!!!

COME AND TAKE YOUR BED!!!!