HL
Helene L

1 reviews | Active since Dec 2011

20 Oct 2020, 14:36

Restonic poor Quality.

If I could give a zero rating I would . We purchased a Restonic Coral base set cash from House & home, Menlyn Not even 3 months it had metal parts sticking out , spring sounds and torn on sides. The base itself has spots where hard material/ metal is causing tears to covering.We took photos and reported. New mattress delivered, same problems. Today, 20 Oct.2020 ,we received another replacement, torn on corner showing the framework seen. All this in under 6 months. Has quality and QC's become a thing of the past.

0
Replies (1)
Restonic
Restonic's reply21 Oct 2020, 08:20
Official
 Hi Helene, Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. An email will be sent to you shortly so that you complaint can be investigated. Have a great day Kind Regards,Team Restonic 

Best regards,