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peter-john lamoela

1 reviews | Active since Dec 2014

31 Mar 2021, 09:43

Restonic more like stresstonic

I bought a fabbro mattress from mattress warehouse in 2018. I put in a warranty claim because the mattress is torn under the seams right around the mattress. As a lay person I can clearly see the fabric could not hold the tension. The mattress hence the tearing of the fabric. Their official statement however is it's due to us getting on and off the mattress because it did look like that when it was bought.laughable... a mattress with a 20 year warranty all I can say is consumer commission here I come!!!!!!! And don't forget small claims court.

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Replies (2)
Restonic
Restonic's reply31 Mar 2021, 10:22
Official
Hi Peter-John,

Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. An email will be sent to you shortly so that you complaint can be investigated. Have a great day Kind Regards,Team Restonic 
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peter-john lamoela's update12 Apr 2021, 14:11
Reviewer Update
Thanks restonic more specific coen myburgh for your great service and wonderful service to me I really appreciate it. And thank you for giving me the product that I really wanted originally your product a restonic. Thank you once again you solved this amicably.