HP
Hermia P

1 reviews | Active since Jan 2019

16 Oct 2023, 19:38

Restonic mattress not good Quality

I bought a Restonic mattress from Lewis last year and the first mattress was not even 6 months old and started tearing on the side by the stitches. Restonic replaced the mattress in May 2023 after my complaint but now the replacement mattress is also tearing on the same place by due stitches on the sides I logged the complaint again this month Oct 2023 with Restonic and Faith told me they cannot assist me my warranty has expired after 6 months I don't understand how the replacement mattress can have 6 months while it was replaced in May 2023

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Replies (1)
Restonic
Restonic's reply17 Oct 2023, 20:04
Official
 Hi Hermia Pietersen,
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic