1 reviews | Active since Sept 2013
<p>Bought a bed at OK Furniture in August 2012 and lately its been making a lot of sounds indicating that the springs are either tired or of poor quality to begin with. I called OK Furniture to obviously complain about the bed since it hasnt even been 5 year of me using me bed. They gave me a quotation of R3400 to get the bed replaced, meaning they take the original bed and sell me another one. This means that i will be losing out on more money and whatever happend to 10 years warranty? The guy whom i spoke to by the name of Mr Godfrey Mogorosi told me straight up to buy another bed....does it mean that every 4 years i need to buy a new Restonic? how durable are those beds if i have to buy them every 4 years?</p> <p> </p> <p>Restonic has let me down in a big way and i sure will never purchase one of their beds again and i urge everyone who is looking for a bed not to go for Restonic.</p>
Good Afternoon Mrs Maphumula,
Regarding our telephonic conversation on 2017-04-18.
Once again I apologise for any inconvenience caused regarding the complaint on your Restonic product.
As discussed with you telephonically, please provide me with the requested information for me to assist you in the best possible way.
Hope to hear from you soon.
Thanks
Restonic Team
Best regards,
Good Afternoon Mrs Maphumula,
Regarding our telephonic conversation on 2017-04-18.
Once again I apologise for any inconvenience caused regarding the complaint on your Restonic product.
As discussed with you telephonically, please provide me with the requested information for me to assist you in the best possible way.
Hope to hear from you soon.
Thanks
Restonic Team
Best regards,
Hi Mrs Maphumula,
Thank you for the documentation you sent as requested.
As discussed with you telephonically today 2017-04-19.
The product you are complaining about is not a Restonic Product at all. That product is manufactured by a different supplier and I am unfortunately therefore not able to assist.
Please be so kind as to contact the store where you purchased the product so that they can get you in touch with the relevant people.
Have a great day.
Restonic Team
Best regards,
Hi Mrs Maphumula,
Thank you for the documentation you sent as requested.
As discussed with you telephonically today 2017-04-19.
The product you are complaining about is not a Restonic Product at all. That product is manufactured by a different supplier and I am unfortunately therefore not able to assist.
Please be so kind as to contact the store where you purchased the product so that they can get you in touch with the relevant people.
Have a great day.
Restonic Team
Best regards,
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