KP
Kgomotso P

1 reviews | Active since Jun 2023

02 May 2024, 09:24

Poor Quality bed by Restonic

All my life I thought Restonic is producing good quality beds that last for years but I can't say that about Restonic anymore, instead the quality of their beds is very poor. I bought a Restonic Bazaruto bed in 2022 and within a year wires were showing and if not careful they can injure you. It's unfortunate that I raised the complaint late, when the guarantee was already finished. I'm now expected to pay money for Restonic to exchange the Matress for me. I honestly don't understand why I am paying for a factory-fault. They keep saying it's because it's not on guarantee but warranty. I paid a lot of money buying this bed thinking it's a good quality and will last for years but now I'm expected to pay money for the poor quality mattress they gave meπŸ˜• I am seriously not happy with Restonic at all 😭

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Replies (1)
Restonic
Restonic's reply04 Jun 2024, 08:32
Official
Hi Kgomotso
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic

Best regards,