Pathetic customer care

Good evening, it's over a month later and I'm still waiting for my bed to be delivered after paying cash for it. I have been asking repeatedly what the delay was and waiting in vain for delivery but no answers came forth. I was finally promised high and low by Ursula at *** that delivery will definitely happen today. I took time off from work, waited at home scared to go anywhere and still no delivery. I'm sick and tired of Restonics games and want this matter resolved.