Matress

I bought a Restonic magnolia bed queen size in July 2018 from bradlows CBD I started to use the bed September 2018, 3 Months after the bed started sagging in the middle of the bed was noisy I log in a complain to the store it was a very big big problem for me as if i was doing a wrong thing, to log in a query about my bed the sale consultant and store manager was very very very rude to me, it was very hard for me to get a new mattress bed i don't know why the bed has warranty and guaranty and i still qualify for exchange for base and mattress i almost had a fight with them both manager and sales consultant till they decide to give me the mattress that was displaying on their store, till now i'm not happy i paid R6000 for that bed even now the mattress they give me was dirty because was a display from their store,they keep on saying the bed is out of stock but the bed is displaying at their store because they don't want to give me the new mattress bed and base :(