I bought a Restonic bed from home choice in April with in the first week I told them the bed hurts my back they said they will get back to me it is June now and I still have not received feedback or any help my back really hurts and the bed is a new bed I

I bought a Restonic bed from home choice in April with in the first week I told them the bed hurts my back they said they will get back to me it is June now and I still have not received feedback or any help my back really hurts and the bed is a new bed I pay my account at home choice every month but no one is wil to help me, when I call home choice to speak to a manager they tell me they will request for management to get back to me but they never call me. Please help me