Don’t buy Restonic! Restonic disgusts me!!!! Poor manufacturing!

I would like to share my terrible experience with you about what I thought was a name brand but I was sadly mistaken! In October 2020 I purchased a Q sized restonic dream gold bed. This was the 1st bed I bought in 10 years. A few months down the line I woke up every morning with backaches. I didn’t yet put 2 and 2 together. Then September 2021 I could literally hear springs of bed whenever I turned. I finally couldn’t anymore and I contacted house & home where I purchased via online in December 2021 knowing that I have a 1 yr guarantee and many years of warranty. I was sent a number of restonic agent. I told him about my experience and a message was returned saying they reopen 14 Jan. I never slept on the bed at all anymore. Jan 2022 I send a message again with videos and pics of bed and the agent Ruwaal asks if there’s a stain on the bed and I say yes. He says then I forfeit the warranty. How the heck can a stain impact the poor manufacturing. I am 1 person on the bed but it sags etc. house and home advises clean mattress and they’ll submit again to restonic. That was done, not a stain in site but still complaint rejected. Restonic, you are a disgrace and lack empathy for those of us suffering because of the poor quality of your beds. All these reviews are very similar so we all can’t be the problem! I still to this day can’t sleep on the bed because for sure I have backache the entire next day!!