Disappointed & insulted by Restonic Beds more than twice

Less than a year ago, I purchased a Restonic bed through Beds to Go. I specifically chose this brand as it was reputable and I had had a Restonic bed back home which had lasted me for a decade with no problems before I had replaced it. Less than year into my new bed, the stitches started becoming undone, which separated the mattress and easily shows the sponges stuffed inside the mattress. I emailed the customer care line, I was asked to send pictures and then a few days later I received a call from one of the representatives who had just called me to let me know that factory faults are only covered for 6 months, then after you’re on your own. This really angered me because why call me to further upset me then help with the situation?! There was no need for that phone call and I felt like it was made to further anger me. The service and the bed is honestly horrible. How can a warranty be 6 months when the bed is meant to last you at least 5 years?! I’m so highly disappointed in Restonic.