Disappointed in Restonic’s Quality and Customer Service

Complaint Regarding Poor Quality of Magnolia Restonic Bed I am extremely disappointed with the Magnolia Restonic bed I purchased. Within the first week of use, the bed started sagging. If someone sleeps on one side for too long, that spot visibly sinks in, even when no one is lying on the bed. To try and balance it, I have had to rotate the bed more than three times since I bought it in May.

I complained to Bradlows and was asked to send pictures, which I did. However, I also informed the sales consultant that the issues I am experiencing are not easily visible in pictures. Despite this, Restonic rejected my complaint without even sending someone to inspect the bed. Their reason was that the pictures do not clearly show what I’m complaining about and that the sagging must be at least 4cm deep.

Someone even asked if I bought a cheap bed, which is upsetting, considering how much I paid. I expected better quality and service, and I am deeply dissatisfied with both.