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Daniel

1 reviews | Active since Jul 2022

08 Jun 2025, 07:50

BAZARUTO QUEEN BED NOT QUALITY

Restonic Is Focus More On Advertising And Not On Producing Quality, They Now Use Cheap Wood And Cover It With Nice Restonic Cloth, We Bought Bazaruto Queen Bed At SLEEP MATERS CARNIVAL MALL, Within A Month It Started Sagging and The Base Made Squeaky Noise, They Took Time To Replace It With Another One Which Does The Same Thing, Worse Part When It Was Delivered The Spring Was Exposed. Now We Have To Be Careful Not Be Hurt By The Spring. I Was A Biggest Customer Of Bamboo Beds And Never Experienced Problems With Them, My Manager Was The One Suggested Restonic To Me, When I Told Him My Experience He Also Had Same Experience. Restonic Is Loosing Customers And The Sad Part Is That They Not Aware Of It, Next Week I'm Taking This Bed To Them And Demand My Money.

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Replies (3)
Restonic
Restonic's reply19 Jun 2025, 10:07
Official
Hi Daniel
Thank you for raising your service enquiry with us. We apologize for the inconvenience this has caused. You will be contacted shortly so that your complaint can be investigated. Have a great day. Kind Regards,Team Restonic
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Daniel's update09 Jul 2025, 12:06
Reviewer Update
I was never contacted instead I got an email advising to change bed position 👎🏾
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Daniel's update30 Dec 2025, 09:22
Reviewer Update
I'm really disappointed in you, no one attended my case till this day.