Bad Service and Bad quality bed sold.

I purchased a Bed and was told I had a 2 year Guarantee as well as a 10 year warrenty on the Bed. I purchased the bed on 30/11/2023. Within a Space of 6 months the matress was sagging in and spring popping out. I lodged a complaint and they replaced the matress on the 23/09/2024. withing a matter of 8 months the replacement matress was also sagging and the springs were popping out. I lodged another complaint as was told by restonic that the Guarentee was only for a year ? I was then forced to Pay in R1000 to resolve the issue as I cannot sleep on the mattresss any longer.