NPS Score
-100
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About RePair Team
How is RePair Team rated on Hellopeter?
Hellopeter has tracked RePair Team across 32 reviews. RePair Team hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used RePair Team? Write a review to help others decide.
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2026
Happy and satisfied customer of RePair Team! 😊
I am such a happy and satisfied customer of RePair Team! 😊 Their service was absolutely amazing, from the professionalism to the excellent workmanship. They were friendly, reliable, and made sure everything was taken care of. I would definitely recommend RePair Team to anyone looking for quality, affordable, and reliable appliance repair services. Give them a try — you won't be disappointed! Thank you, RePair Team, for the wonderful service! Keep up the great work! 👏
1 reviews | Active since Nov 2026
Happy and satisfied customer of RePair Team! 😊
I am such a happy and satisfied customer of RePair Team! 😊 Their service was absolutely amazing, from the professionalism to the excellent workmanship. They were friendly, reliable, and made sure everything was taken care of. I would definitely recommend RePair Team to anyone looking for quality, affordable, and reliable appliance repair services. Give them a try — you won't be disappointed! Thank you, RePair Team, for the wonderful service! Keep up the great work! 👏
1 reviews | Active since Apr 2021
Excellent Service from RePair Team!
Excellent Service from RePair Team! I highly recommend RePair Team to anyone looking for reliable, professional and affordable appliance repairs. Their service is exceptional! From the moment you contact them, they are friendly, responsive and committed to getting the job done right. They handle appliance repairs professionally, arrive on time and make sure everything is working properly before leaving. Whether it's a fridge, washing machine, dishwasher, oven or any other household appliance, RePair Team is the team to call! What impressed me most is their excellent customer service, honest approach and quality workmanship. Don't replace it, RePair it! Save money and get your appliances working again with RePair Team. I would definitely use their services again and recommend them to family and friends. RePair Team – Today's Service is Our Tomorrow's Reputation!
1 reviews | Active since Apr 2021
Excellent Service from RePair Team!
Excellent Service from RePair Team! I highly recommend RePair Team to anyone looking for reliable, professional and affordable appliance repairs. Their service is exceptional! From the moment you contact them, they are friendly, responsive and committed to getting the job done right. They handle appliance repairs professionally, arrive on time and make sure everything is working properly before leaving. Whether it's a fridge, washing machine, dishwasher, oven or any other household appliance, RePair Team is the team to call! What impressed me most is their excellent customer service, honest approach and quality workmanship. Don't replace it, RePair it! Save money and get your appliances working again with RePair Team. I would definitely use their services again and recommend them to family and friends. RePair Team – Today's Service is Our Tomorrow's Reputation!
1 reviews | Active since Jun 2026
Do not recommend repair team
I contacted them on the 13th of March 2026, took a week to repair the defy (7kg/4kg dry) washing machine from Suspension or Shock Absorber Failure. The machine was returned with the dryer is not working-literary the clothes were not heating and drying anymore. I phoned them back- and Ron and Terence (Durban) were very rude and unhelpful. 2 months later the machine had the same problem which I had initially contacted them for. I had to go buy a new machine after spacing close to R4000 for fixing with Repair Team. I don’t not recommend at all.. The are a bunch of ****s, they kept saying if anything let us know and will come back to fix but that is not the case.
1 reviews | Active since Jun 2026
Do not recommend repair team
I contacted them on the 13th of March 2026, took a week to repair the defy (7kg/4kg dry) washing machine from Suspension or Shock Absorber Failure. The machine was returned with the dryer is not working-literary the clothes were not heating and drying anymore. I phoned them back- and Ron and Terence (Durban) were very rude and unhelpful. 2 months later the machine had the same problem which I had initially contacted them for. I had to go buy a new machine after spacing close to R4000 for fixing with Repair Team. I don’t not recommend at all.. The are a bunch of ****s, they kept saying if anything let us know and will come back to fix but that is not the case.
1 reviews | Active since May 2012
Dishwasher Collected by Repair Team and Never Returned _ 7 months of Excuses and No Accountabiliry
In November 2025, The Repair Team collected my LG True Steam dishwasher from my home for repairs after ongoing heating/steam issues. Since then, despite endless calls, WhatsApps, emails and follow-ups, my dishwasher has never been returned. I dealt mainly with a technician named Roy, who continuously made excuses regarding unavailable parts and delays. After months of waiting, I requested that my machine simply be returned if it could not be repaired. That never happened. Things became even more concerning when another person named Terence answered Roy’s phone and informed me that Roy no longer worked for the company. He then attempted to sell me a Bosch dishwasher and even sent me photographs of another LG dishwasher asking if it belonged to me — it did not. I escalated the matter to Samantha at The Repair Team office, who acknowledged Roy’s involvement with the company and advised she would escalate the issue. Despite repeated assurances, nobody ever resolved the matter, no senior management contacted me back, and I was eventually told to deal directly with the technician myself. I have now: Lodged a formal complaint with the Consumer Goods and Services Ombud (CGSO), Gathered all WhatsApp communications, emails, call logs and voice recordings, And will be opening a SAPS case regarding my missing appliance. After more than 7 months, I still have no dishwasher, no explanation and no accountability from the company. I am simply requesting: The return of my dishwasher, Replacement with the same model, Or reimbur*****t for its value.
1 reviews | Active since May 2012
Dishwasher Collected by Repair Team and Never Returned _ 7 months of Excuses and No Accountabiliry
In November 2025, The Repair Team collected my LG True Steam dishwasher from my home for repairs after ongoing heating/steam issues. Since then, despite endless calls, WhatsApps, emails and follow-ups, my dishwasher has never been returned. I dealt mainly with a technician named Roy, who continuously made excuses regarding unavailable parts and delays. After months of waiting, I requested that my machine simply be returned if it could not be repaired. That never happened. Things became even more concerning when another person named Terence answered Roy’s phone and informed me that Roy no longer worked for the company. He then attempted to sell me a Bosch dishwasher and even sent me photographs of another LG dishwasher asking if it belonged to me — it did not. I escalated the matter to Samantha at The Repair Team office, who acknowledged Roy’s involvement with the company and advised she would escalate the issue. Despite repeated assurances, nobody ever resolved the matter, no senior management contacted me back, and I was eventually told to deal directly with the technician myself. I have now: Lodged a formal complaint with the Consumer Goods and Services Ombud (CGSO), Gathered all WhatsApp communications, emails, call logs and voice recordings, And will be opening a SAPS case regarding my missing appliance. After more than 7 months, I still have no dishwasher, no explanation and no accountability from the company. I am simply requesting: The return of my dishwasher, Replacement with the same model, Or reimbur*****t for its value.
1 reviews | Active since Oct 2017
BAD SERVICE!!!
We had a bad experience with a Defy Dishwasher. They came out, replaced a sensor (overcharged us), and did not even supply us with a quote beforehand. The dishwasher is not working, and although they came out again and "fixed" it, the dishwasher is still not working. They are dodging our calls. DO NOT USE THEM - THEY ARE BAD
1 reviews | Active since Oct 2017
BAD SERVICE!!!
We had a bad experience with a Defy Dishwasher. They came out, replaced a sensor (overcharged us), and did not even supply us with a quote beforehand. The dishwasher is not working, and although they came out again and "fixed" it, the dishwasher is still not working. They are dodging our calls. DO NOT USE THEM - THEY ARE BAD
1 reviews | Active since Sept 2012
Microwave badly scratched.
My Microvalve was taken away by a technician for assessment after the initial callout. I did not accept their quote and when returned a month later it was so badly scratched, especially on the keypad that fixing it would no longer be an option. It has lost its aesthetics and as something that I keep in the kitchen, I am no longer able to do so.
1 reviews | Active since Sept 2012
Microwave badly scratched.
My Microvalve was taken away by a technician for assessment after the initial callout. I did not accept their quote and when returned a month later it was so badly scratched, especially on the keypad that fixing it would no longer be an option. It has lost its aesthetics and as something that I keep in the kitchen, I am no longer able to do so.