Zero service

I tried to go through the verification process but service is non existent. Been over 5 hours and no one has been able to sort out my queries on WhatsApp or email. If they take more than 2 hours to get back to you on WhatsApp then why have WhatsApp. And in today’s world. That’s bad service. With all the other bad reviews I rather walk away now. Companies like these should not be allowed to operate