TA
Tazne' Arendse
1 reviews | Active since Jul 2019
10 Jan 2023, 11:20
Wrongfully listed!!!!
I received a letter from accountability that I have been listed by this company for R2070 mind you I have proof of all my debit orders that has been going off every month and the account is up to date, I tried emailing them no response and they do not have a customer service number one can get hold of them, I am very upset because I have been wrongfully listed and have caused problems for me.
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Rentoza's replyOfficial
18 Jan 2023, 15:11Hello Tazne'
We do appreciate the time you took to post a review. We have sent you an emailing explaining why this happened.
Our teams are in the process of updating systems. A reminder that there is currently a few hours turnaround time to deactivate the late payment process once the payment is eventually made.
We have sent you some links explaining what a late payment and how that process works.
Trusting that this will clarify
Yours,
Team Rentoza
We do appreciate the time you took to post a review. We have sent you an emailing explaining why this happened.
Our teams are in the process of updating systems. A reminder that there is currently a few hours turnaround time to deactivate the late payment process once the payment is eventually made.
We have sent you some links explaining what a late payment and how that process works.
Trusting that this will clarify
Yours,
Team Rentoza
Rentoza's reply18 Jan 2023, 15:11
Official
Hello Tazne'
We do appreciate the time you took to post a review. We have sent you an emailing explaining why this happened.
Our teams are in the process of updating systems. A reminder that there is currently a few hours turnaround time to deactivate the late payment process once the payment is eventually made.
We have sent you some links explaining what a late payment and how that process works.
Trusting that this will clarify
Yours,
Team Rentoza
We do appreciate the time you took to post a review. We have sent you an emailing explaining why this happened.
Our teams are in the process of updating systems. A reminder that there is currently a few hours turnaround time to deactivate the late payment process once the payment is eventually made.
We have sent you some links explaining what a late payment and how that process works.
Trusting that this will clarify
Yours,
Team Rentoza