Worst support ever!

Rentoza is not worth the efforts. Ok firstly I made a mistake, I ordered 4 of a product instead of 2. No biggy on that as the payment still went through. Now to try and get your stuff verified, thats a deifferent story. ID went well and now I am stuck at the bank verification. FNB does not want to connect via TrueID and I opted for the oprion to manually upload my statements. It runs of a timer for 5 minutes and just gives me a message with ERR and try agin. Tried nearly 20 times. Now do not try their support. After the BOTS you will get through to someone but this is worthless. You will waste your time typing out your problem just to get a response for Please send a screenshot and the chat closes. Had this with 2 x different "support"agents and both sent the exact same text, almost as if it copied off somewhere so that they can avoid actually doing anything. This really sucks!!!!!!!!!!!!!