Worst ever customer service

The worst worst worst ever customer service, nobody knows nothing about anything. First I make a purchase for a Nokia 1.4 and then I am **** to and told I will receive it between the 18th and 24th of June, then I am notified that I will receive it between the 24th of June and 28th of June, all this after I had to ask multiple times because not a single person could notify me out of their own.

Then I am notified that the device is no longer available and told I should take something I don’t want, if I wanted a Huawei Y5P, I would have paid for it.

Then told that I could pay extra and take a Samsung and I then make the payment yesterday 27.6.2022 for it and now today I am told that there is no stock of it.

I reach out to all the “consultants” on whatsapp which they call themselves “consultants” and not a single person can assist me, instead after expressing my frustration they read my messages and ignore me till this minute.

This is putrid service, I have never received such bad service ever in my life, I have taken 2 devices before from Rentoza, I have never ever had a late payment, I have already even paid off 1 device but yet this is the customer service I get from them.

I ask if there is a loan phone for me to use until the samsung device arrives in stock, nobody responds to me instead I just get straight out ignored and left without a response or feedback whatsoever.

I ask that someone take this review as a serious look into Rentoza integrity and pass it on to some senior people in this very bad company because this company will collapse at the rate its going.