CS
Claudine S

1 reviews | Active since Aug 2019

10 Jun 2025, 15:32

🚨 Worst Customer Service Experience Ever 🚨

🚨 Worst Customer Service Experience Ever 🚨

We placed and paid for an order on 1 May 2025, and since then it’s been nothing but silence, delays, and excuses. After following up for a week, we were casually told: “Oh, we’re out of stock.”

👉 How can you advertise and run specials on products you don’t even have? 👉 The new ETA? 18 July 2025 — over two months later. 👉 Now you offer us a “better” used device at R400 more per month? That’s not an upgrade — that’s exploitation.

We’ve emailed Samantha, Leslie, Natalia, Azile, Kgotlello, Jerome, Karabo, and Thabang — with ZERO resolution. We demand a phone call and real answers.

Also, you’ve been holding our money all this time — earning interest — while we wait with nothing.

This is absolutely unacceptable, and we will keep sharing until this is resolved.

#PoorService #CustomerServiceFail #Unacceptable #WhereAreOurDevices

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