WORST CUSTOMER SERVICE

The WORST service ever!!! This company has no clue what customer service entails! In November 2023 I subscribed for a Hisense 14kg Top Loader washing machine. In January 2024 the washing machine started to malfunction. On the 22nd of January 2024 they collected the washing machine for an assessment to either fix or replace it. To this day(31 January 2024) I still have not received any feedback, after numerous follow-ups, on what the outcome of their assessment is and a resolve on the issue. My enquiries are now going unanswered. There's no telephone number to call, only WhatsApp numbers, that don't get any response.