RL
Ryan L
1 reviews | Active since Jun 2020
13 Feb 2023, 08:23
Worst company to deal with
By far the worst delivery service I’ve ever dealt with. They have great items listed but fail badly when it comes to delivering the goods within the promised time.
There is no phone number to call only an email address and when you complain they give you the same excuse everytime. We are doing our best talking to the relevant departments. Make a different promise and then don’t keep that either.
For anyone reading this. Do not use this service. All you need to do is go to the Fb page and see how many customers complain about the same thing. If not all the customers.
Shocking and unbelievably miseleading
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Replies (1)
Rentoza's replyOfficial
16 Feb 2023, 15:32Hello Ryan,
We are constantly striving to provide all our beloved customers with a high-quality experience, we are sad to see that this has not been true for you. We therefore appreciate your feedback and take it constructively.
ETA's are estimated times of arrival and are subject to change as stated on our FAQ's. We can guarantee that our agents work around the clock to make sure that all our beloved customers are in the loop regarding the status of their order and that orders are delivered to our customers as soon as possible.
We can confirm that you are currently corresponding with our agents and your refund has been processed. Please remember, refunds take 3-5 business days and reflect as per institutional turnaround times.
Should you still require assistance, please do not hesitate to reach out.
Best Regards,
Rentoza
We are constantly striving to provide all our beloved customers with a high-quality experience, we are sad to see that this has not been true for you. We therefore appreciate your feedback and take it constructively.
ETA's are estimated times of arrival and are subject to change as stated on our FAQ's. We can guarantee that our agents work around the clock to make sure that all our beloved customers are in the loop regarding the status of their order and that orders are delivered to our customers as soon as possible.
We can confirm that you are currently corresponding with our agents and your refund has been processed. Please remember, refunds take 3-5 business days and reflect as per institutional turnaround times.
Should you still require assistance, please do not hesitate to reach out.
Best Regards,
Rentoza
Rentoza's reply16 Feb 2023, 15:32
Official
Hello Ryan,
We are constantly striving to provide all our beloved customers with a high-quality experience, we are sad to see that this has not been true for you. We therefore appreciate your feedback and take it constructively.
ETA's are estimated times of arrival and are subject to change as stated on our FAQ's. We can guarantee that our agents work around the clock to make sure that all our beloved customers are in the loop regarding the status of their order and that orders are delivered to our customers as soon as possible.
We can confirm that you are currently corresponding with our agents and your refund has been processed. Please remember, refunds take 3-5 business days and reflect as per institutional turnaround times.
Should you still require assistance, please do not hesitate to reach out.
Best Regards,
Rentoza
We are constantly striving to provide all our beloved customers with a high-quality experience, we are sad to see that this has not been true for you. We therefore appreciate your feedback and take it constructively.
ETA's are estimated times of arrival and are subject to change as stated on our FAQ's. We can guarantee that our agents work around the clock to make sure that all our beloved customers are in the loop regarding the status of their order and that orders are delivered to our customers as soon as possible.
We can confirm that you are currently corresponding with our agents and your refund has been processed. Please remember, refunds take 3-5 business days and reflect as per institutional turnaround times.
Should you still require assistance, please do not hesitate to reach out.
Best Regards,
Rentoza