TM
Tshepo M
1 reviews | Active since Aug 2019
06 Jun 2023, 18:06
Very poor service
Very very poor customer service, I feel like once they have your money they don't care anymore. I've been struggling with a new device I received from them since I had it I've never even had a chance to use it and they just seem like they don't care at all .
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Replies (1)
Rentoza's replyOfficial
27 Jun 2023, 14:23Hello Tshepo,
We sincerely apologize for the delay you experienced. Kindly be advised, customer satisfaction is very important to us.
Our records indicate that a member of our team reached out to assist you in unlocking your device.
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza
We sincerely apologize for the delay you experienced. Kindly be advised, customer satisfaction is very important to us.
Our records indicate that a member of our team reached out to assist you in unlocking your device.
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza
Rentoza's reply27 Jun 2023, 14:23
Official
Hello Tshepo,
We sincerely apologize for the delay you experienced. Kindly be advised, customer satisfaction is very important to us.
Our records indicate that a member of our team reached out to assist you in unlocking your device.
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza
We sincerely apologize for the delay you experienced. Kindly be advised, customer satisfaction is very important to us.
Our records indicate that a member of our team reached out to assist you in unlocking your device.
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza