JC
Jayson C

1 reviews | Active since Apr 2021

29 Dec 2024, 19:27

Unacceptable service

I have ordered a Nintendo switch on 1 December 2024, I was fully verified on the 3rd. It stated that it will take 14 business days for my delivery which would have been the 24th but I was advised it will only be delivered on the 30th.

It has been a back and forth between myself and Rentoza and I was promised that the delivery will definitely happen on the 30th.

I have been reading the comments about everyone complaining and I am not happy with the service I have received from them. I am a existing customer and in my opinion this is not how you treat your customers.

Very unacceptable service from Rentoza. If they knew that there's a shortage of the specific item then they should have advised that from the get go. That would have given me the option to look at alternative options.

They are very quick to take your money/or if your Subscription didn't go off on time to block your device.

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