YM
Yusuf M
1 reviews | Active since Jun 2023
13 Jun 2023, 17:22
Trash
I've sent a number of email regarding my refund that I requested the same day I ordered. You guys are quick to take money and there expect me enter my details in on a website filled with errors requesting bank verification but you guys took the money already.
Its been a week already that I haven't gotten feedback about my refund being process yet you guys can send emails everyday about verification to complete my order.
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Replies (1)
Rentoza's replyOfficial
27 Jun 2023, 12:37Hello Yusuf,
Thank you for reaching out to Rentoza.
We're so sorry to hear you struggled in completing your verification process. Rest assured, our verifications team is on standby and ready to assist in case you bump into any hurdles.
Our records indicate that your refund has been processed from our side. A friendly reminder that funds reflect as per financial institutions' turnaround times.
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza
Thank you for reaching out to Rentoza.
We're so sorry to hear you struggled in completing your verification process. Rest assured, our verifications team is on standby and ready to assist in case you bump into any hurdles.
Our records indicate that your refund has been processed from our side. A friendly reminder that funds reflect as per financial institutions' turnaround times.
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza
Rentoza's reply27 Jun 2023, 12:37
Official
Hello Yusuf,
Thank you for reaching out to Rentoza.
We're so sorry to hear you struggled in completing your verification process. Rest assured, our verifications team is on standby and ready to assist in case you bump into any hurdles.
Our records indicate that your refund has been processed from our side. A friendly reminder that funds reflect as per financial institutions' turnaround times.
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza
Thank you for reaching out to Rentoza.
We're so sorry to hear you struggled in completing your verification process. Rest assured, our verifications team is on standby and ready to assist in case you bump into any hurdles.
Our records indicate that your refund has been processed from our side. A friendly reminder that funds reflect as per financial institutions' turnaround times.
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza