Terrible Service – No Accountability, Just Excuses!

I placed and paid for my order on February 26, 2025, and my verification was completed on March 1, 2025. According to their website, I should have received my order within 21 days from that date. However, it is now well past that timeframe, and I am still waiting with no clear resolution.

For weeks, I have been gaslighted and misled with vague responses, empty promises, and no real updates. After numerous back-and-forth emails, they finally admitted that their supplier has a stock shortage! something they could have been honest about from the start. Instead, they wasted my time with canned responses and zero accountability.

To make matters worse, after all this waiting, the only options they provided were: 1. Wait indefinitely until stock becomes available (with no ETA). 2. Choose an alternative product, even though there is no suitable replacement. 3. Cancel my order, which means I would have wasted weeks waiting for nothing.

There is no real customer service here, just scripted replies and a complete lack of ownership. If you’re thinking about ordering from them, be warned! you might end up in the same frustrating situation, waiting indefinitely with no answers.