Terrible service

You guys are ridiculous. You guys cancel my application take time to let me know then tell me you will refund me in6-12 working days after taking my money in less than a minute AFTER I HAD TO FOLLOW UP ABOUT THE APPLICATION... AND I GOT A REPLY 2 DAYS LATER.. I WANT MY REFUND!!! You Rentoza decided i do kot qualify RIGHT! Why keep my money... I WILL NOT WAIT THAT LONG FOR MY MONEY SORRY...I WANT MY MONEY TODAY!! I need to apply elsewhere...NEVER USING RENTOZA AGAIN!!!BULL**** SERVICE.