1 reviews | Active since Nov 2018
TELKOMS SISTER - RENTOZA
Stay far away from this company. A quick gist of this place, quick to take your money and then claim the item will only be arriving after 1 - 3 months, even though delivery time is 15 days max. Will send incorrect invoices then send threats to say you're in default, meanwhile the money you logged a return for was never received on your side. Will send you a letter of default with an amount that only they know, how they got to, quick to send clients to the credit facilities for non-payment, even if you're in default after 3 days but slow on customer service and device delivery (3 months slow). You will pay for an item for up to 1- 2 months, even if it is not in your possession, some items on their site are not even in stock, they will only realize once a customer addresses it, and they make you wait months. You complain but your response is unheard. Takes weeks to respond but will slander clients on social media, they block the client and delete the entire commentary to hide the contradictions they do. This company is very sketchy. Anyone with a solid head on their shoulders will stay away. FAR AWAY. I was a long standing customer of nearly 2 years this is my second subscription with them, who defaulted 3 days on my payment, I requested a grace period of 1 day to resolve my banking problem and after days a senior agent assisted me. None of the agents responded to my emails / calls/ whatsapps. I then went forward to decline their offer of grace period of 24 - 48 hrs because I am tired of being run a muck of this place. They think nothing of their customers. Telkoms sister. They will probably deny all claims against them in any case, which they always do. We as customers need to be accountable, but they refuse. What a place.
