1 reviews | Active since Mar 2025
Subscription paid waiting for delivery over 2 months
I subscribed to Rentoza for a TV and Fridge. Followed the process in order to subscribe you requested to do an upfront payment via debit card. The ETA for the delivery of the Fridge on the website clearly states 14 business days. I waited and waited until I had to escalate, layed 5 complaints I was promised that my Fridge will be delivered on the 21 February 2025. The 21st February came no delivery. I'm waiting for my delivery since the 20th January 2025 it is 2 months and two weeks. You can't call Rentoza you can only email or WhatsApp their agent that reply after 3 days. There is no regard for client service whatsoever! Once they get your money they don't careless what happens to your order. Here I am with Fridge for two months in a new home. I reached out to another consultant yesterday and he tried to assist with no luck. The feedback I got today was 14 business what the heck after waiting for 2 months and two weeks. This is hilarious and sad. I dealt with Rentoza before but this experience was a first and the worst. I would recommend that Rentoza stop advertising products that they cannot fulfill!
