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Anthony D
1 reviews | Active since Feb 2022
02 Feb 2023, 09:14
Stay away from RENTOZA and dont use them at all
There is unfortunately no - Star rating to give so I will have to give 1 star. I am truly disgusted by my experience with RENTOZA. From the beginning it was a nightmare. This morning they deducted money from my account even though the device has been returned and the contract cancelled. There is zero communication from them and I am now considering Legal and ******** action against them.
I seriously can not recommend them to anyone as I don't believe that they will ever be able to get their act together
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Rentoza's replyOfficial
08 Feb 2023, 14:21Hello Anthony,
Please accept our most sincere apologies for the inconvenience. We are constantly improving our system with our customers' needs in mind to guarantee customer satisfaction.
Unfortunately, there was a delay in the system capturing the return of the item thus the charge could not deactivate. We can confirm however that your query was resolved in a timely manner and your refund allocated.
Yours,
Team Rentoza
Please accept our most sincere apologies for the inconvenience. We are constantly improving our system with our customers' needs in mind to guarantee customer satisfaction.
Unfortunately, there was a delay in the system capturing the return of the item thus the charge could not deactivate. We can confirm however that your query was resolved in a timely manner and your refund allocated.
Yours,
Team Rentoza
Rentoza's reply08 Feb 2023, 14:21
Official
Hello Anthony,
Please accept our most sincere apologies for the inconvenience. We are constantly improving our system with our customers' needs in mind to guarantee customer satisfaction.
Unfortunately, there was a delay in the system capturing the return of the item thus the charge could not deactivate. We can confirm however that your query was resolved in a timely manner and your refund allocated.
Yours,
Team Rentoza
Please accept our most sincere apologies for the inconvenience. We are constantly improving our system with our customers' needs in mind to guarantee customer satisfaction.
Unfortunately, there was a delay in the system capturing the return of the item thus the charge could not deactivate. We can confirm however that your query was resolved in a timely manner and your refund allocated.
Yours,
Team Rentoza