TT
Thomas T
1 reviews | Active since Feb 2023
02 Mar 2023, 16:23
Renzo **** service
I have ordered and payed for 2 phones then i had 2 send some addisional paperwork but then i get a mail that they need more paperwork i realy think that this service is a load of horse **** i said that i want the phones or i want my money back from them but havent heard from them since then this is one big **** and i will never in my life recomend this to any one.
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Replies (1)
Rentoza's replyOfficial
03 Mar 2023, 16:45Hello Thomas Truter
Thank you for reaching out to Rentoza.
Kindly be advised that our verifications process takes 24-48 hours depending on whether the correct documents have been submitted. A friendly reminder that all the documents should be in your name. How long does the verification process take? – Rentoza (zendesk.com)
Our team can confirm that your request for a refund has been submitted. Refunds take 3-5 days to process on our side and reflect as per financial institutions turnaround times. Where is my Refund? – Rentoza (zendesk.com)
Should you still need any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza
Thank you for reaching out to Rentoza.
Kindly be advised that our verifications process takes 24-48 hours depending on whether the correct documents have been submitted. A friendly reminder that all the documents should be in your name. How long does the verification process take? – Rentoza (zendesk.com)
Our team can confirm that your request for a refund has been submitted. Refunds take 3-5 days to process on our side and reflect as per financial institutions turnaround times. Where is my Refund? – Rentoza (zendesk.com)
Should you still need any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza
Rentoza's reply03 Mar 2023, 16:45
Official
Hello Thomas Truter
Thank you for reaching out to Rentoza.
Kindly be advised that our verifications process takes 24-48 hours depending on whether the correct documents have been submitted. A friendly reminder that all the documents should be in your name. How long does the verification process take? – Rentoza (zendesk.com)
Our team can confirm that your request for a refund has been submitted. Refunds take 3-5 days to process on our side and reflect as per financial institutions turnaround times. Where is my Refund? – Rentoza (zendesk.com)
Should you still need any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza
Thank you for reaching out to Rentoza.
Kindly be advised that our verifications process takes 24-48 hours depending on whether the correct documents have been submitted. A friendly reminder that all the documents should be in your name. How long does the verification process take? – Rentoza (zendesk.com)
Our team can confirm that your request for a refund has been submitted. Refunds take 3-5 days to process on our side and reflect as per financial institutions turnaround times. Where is my Refund? – Rentoza (zendesk.com)
Should you still need any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza