1 reviews | Active since Jan 2023
Rentoza zero customer support.
There is simply no way to put this except they will take your money with zero services. I paid my monthly subscription and they would remotely cut your laptop through error. When you ask for a new amended invoice as you paid for the full month they hide from you with zero feedback. They have no number to contact for support, any form of communication is ignored. I have asked them to collect their laptop and they don't even contact you to make arrangements for collection and then you just get a invoice of 4 months outstanding with zero explanation again. They have zero customer support and every social media platform people complain about the same thing. This has to be on par with home affairs. I can't stress enough to anyone to rather find an alternative to rentoza.
We have sent you an email as we cannot find any subscriptions registered under your name.
Our team will investigate as what went wrong and revert back.
Perhaps the following articles could provide clarity in the meantime:
WHEN IS A PAYMENT REGARDED AS "LATE": https://rentozasupport.zendesk.com/hc/en-us/articles/***-What-is-a-late-payment
THE LATE PAYMENT PROCESS AND WHY DEVICES ARE REMOTELY LOCKED: https://rentozasupport.zendesk.com/hc/en-us/articles/***-I-missed-or-will-miss-a-Payment
We have sent you an email as we cannot find any subscriptions registered under your name.
Our team will investigate as what went wrong and revert back.
Perhaps the following articles could provide clarity in the meantime:
WHEN IS A PAYMENT REGARDED AS "LATE": https://rentozasupport.zendesk.com/hc/en-us/articles/***-What-is-a-late-payment
THE LATE PAYMENT PROCESS AND WHY DEVICES ARE REMOTELY LOCKED: https://rentozasupport.zendesk.com/hc/en-us/articles/***-I-missed-or-will-miss-a-Payment
