Rentoza - Would highly recommend

As a global customer service training specialist of a top US based company, I preach and teach good customer service but seldom receive it. I was pleasantly surprised after my first interaction with the Rentoza team. We changed a device which mean that there was an additional pay in amount which could have caused some confusion. I reached out via chat and Richard immediately took ownership of the issue and offered a call back where my issue was immediately resolved. Richard made it very easy for me to share additional info with him by offering whatsapp support too and I have been able to reach out to him since with any questions.

I ordered two devices - one has been delivered and the other was a pre order.

Great job at displaying ownership while treating your customer as a friend, Richard. Representatives like you are putting SA customer service on the map by executing international service standards. Thank you.