RENTOZA- *****ULANT SERVICES

RENTOZA is the most inefficient, useless and ******* company I have ever had the displeasure of doing business with. The staff are totally *********** and useless. They have a support Dept that does not know what support actually means! it has been 4 months now that the same thing happens and they are to doff to rectify the matter. THEY HAVE NOT CHANGED MY BANK DETAILS AFTER I HAD INFORMED THEM AS PER THEIR CONTRACTUAL AGREEMENT!! BECAUSE OF THIS; MY MONTHLY SUBSCRIPTION , WHICH THEY TRY TO TAKE AT 02H00 ON THE 25TH OF EVERY MONTH IS UNSUCCESSFUL AND I THEN HAVE TO MAKE A ATM DEPOSIT DIRECTLY INTO THEIR BANK ACCOUNT. EACH MONTH, THE LOCK MY PHONE AND I AM LEFT WITHOUT SERVICE FOR 7 TO 10 DAYS! THEY ARE QUICK TO LOCK YOUR PHONE MINUTES AFTER THE DEBIT IS NOT SUCCESSSFUL; BUT TAKE 7-10 DAYS TO RECONNECT AFTER I HAE MADE PAYMENT; SENT PROOF OF PAYMENT TO THEIR ACCOUNTS ; SUPPORT; BUSINESS AND PAYMENTS DEPARTMENTS IMMEDIATELY AFTER I HAVE MADE PAYMENT! THIS MONTH; THEY LOCKED MY PHONE 13HOURS AFER I HAD MADE THE PAYMENT AND SENT THE PROOF!! THEY NEVER ANSWER THEIR PHONES; THEY MAYBE ANSWER 1 OUT OF 20 MAILS YOU SEND; THREATEN YOU WITH SAPS AND CASES OF***** OR THEFT WHEN THEY HAVE NEVER BEEN TO YOUR ADDRESS OR EVEN CONTACTED YOU TO ; STATING YOU REFUSE TO RETURN THEIR DEVICE AND THEY GIVE A TOTALLY DIFFERENT ADDRESS TO YOUR ADDRESS ON THEIR SYSTEM. THEIR *********** STAFF AND THEIR TOTALLY NON EXISTING CUSTOMER CARE HAS RESULTED IN MY LOSING A 6MONTH CONTRACT TO THE VALUE OF R130000-00 BECAUSE I COULD NOT BE CONTACTED SUCCESSFULLY TO ATTEND THE MEETING TO SIGN IT. IT WAS THEREFORE AWARDED TO ANOTHER PERSON.... I FIND THIS TOTALLY ******* AND ******** TO SAY THE LEAST. FOR ITAKING THE CONSUMERS MONEY AND NOT RENDERING THE SERVICES PAID S A ******** OFFENCE-***** AND THEFT!!!